If you haven't found the answer to your question, please contact us by e-mail at info@avitovip.com
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How to find and book a transfer?
Enter pickup and drop-off in the search form, pick suggestions from the list, tap “See prices”, choose a vehicle class and continue to booking.
How to book an airport transfer?
In the "From" field, select the city or enter the hotel address you need to be picked up from. The price does not depend on the pickup address as long as it falls within the selected point. In the "Where to" field, select the airport.
What is the correct way to specify a flight?
When booking an airport transfer, please provide the full flight number (numeric plus alphabetic part). For example, "TK420" is correct, whereas "420" is not.
What is the correct address on the booking form?
Include the exact address of your destination or the name of your hotel. Important: the hotel address is usually indicated on your hotel voucher—the document confirming your reservation.
How do I check that my order has been accepted?
You will receive a confirmation voucher (with booking number and travel details) at the email you provided. If you don't get it, contact our manager at info@avitovip.com.
Can I cancel my order?
Yes. Cancel via support at least 24 hours before pickup for a full refund to the original payment method (typically 5–30 business days). Contact info@avitovip.com or WhatsApp/Telegram in the footer.
