Offer for the provision of transfer booking services


Between the company AVİTOUCH TURİZM SEYAHAT ACENTASI, licence No. 12520, registered at the address BATI MAHALLESİ HAT BOYU CAD. NO:42/113 PENDİK İSTANBUL hereinafter referred to as the "Contractor" and the client, hereinafter referred to as the "Client", enter into this Offer Agreement (hereinafter referred to as the "Agreement") in accordance with the following terms and conditions:


1.1 "Contractor" - means AVİTOUCH TURİZM SEYAHAT ACENTASI, a company registered in accordance with applicable law, providing transfer services.

1.2 "Customer" - a natural or legal person ordering and paying for the transfer services of the Executor.

1.3 "Services" - means transfer services involving the carriage of passengers and their luggage on specified routes and agreed timetables.

1.4 "Application" - a form filled out by the Customer when placing an order on the Contractor's website, sending an email or sending information to the manager.


2.1 The Contractor undertakes to provide transfer services to the Customer in accordance with the terms and conditions of this Agreement.

2.2 Transfer services include transportation of the Customer and his accompanying persons, as well as luggage, on specified routes and within specified timeframes.

2.3 The Customer has the right to make an Application for transfer services by filling in the appropriate form on the Contractor's website, by sending a corresponding letter to the e-mail address or by coordinating the transport via messenger.


3.1 The customer undertakes to provide accurate details including place of departure, destination, date, time, names and number of passengers.

3.2 The Customer also undertakes to provide his contact details (name, surname, telephone number and e-mail address) for contacting the Contractor and receiving notifications about the order and its fulfilment.

3.3 The Contractor undertakes to provide a vehicle that meets safety and comfort requirements, as well as an experienced driver to perform the Services. The Contractor guarantees that the vehicle will be in good condition, meet all necessary safety requirements and provide comfortable transport of the Customer.

3.4 The Contractor provides transfer services taking into account the chosen route and the agreed time and date. The Customer undertakes to be ready for transfer at the appointed time and place.

3.5 In the event of any changes to the details of the order, the Customer undertakes to notify the Contractor of such changes without delay. The Contractor will provide reasonable endeavours to satisfy the Customer's request, but does not guarantee the possibility of making changes after the order has been confirmed.

4.1 The price for the provision of the Services is calculated on the basis of the selected route. Prices for the Services are specified on the Contractor's website and can be provided upon the Customer's request.

4.2 Payment for the Services shall be made by the Customer in accordance with the established tariffs of the Contractor. The Customer has an opportunity to pay for the Services in cash or using available electronic payment systems specified on the Executor's website.

4.3 The price stated at the time of placing the order is final and not subject to change, unless the Customer and the Contractor agree on changes in the terms and conditions of the order and the corresponding recalculated price.

5.1 The Contractor shall be responsible for the provision of the Services in accordance with the terms and conditions of the Contract and applicable law. However, the Contractor shall not be liable for delays or failure to fulfil its obligations caused by force majeure circumstances that could not have been foreseen or prevented by reasonable efforts

5.2 The Customer is responsible for providing true and accurate data when placing an order. The Customer is also responsible for his actions and safety during the use of the Executor's Services.

5.3 The Executor shall not be liable for any loss, damage or injury resulting from acts or omissions of the Customer, or third parties, including the Customer's passengers, during the use of the Executor's Services.

6.1 The Contractor undertakes to keep confidentiality of the information provided by the Customer in the process of placing an order and using the Services, except for cases stipulated by the legislation or when disclosure of the information is required for the purposes of providing the Services or complying with the legislation.

7.1 The Customer has the right to refuse the ordered Services by notifying the Executor at least 24 hours before the appointed time of transfer. In case of the Customer's refusal within the specified term, the Executor has the right to withhold a part or full amount of the prepayment, if such prepayment was made, except for cash payment.

7.2 The Contractor shall be entitled to refuse to fulfil the order or to terminate the Contract in the event that the Services cannot be performed for reasons beyond its control, including, but not limited to, emergencies, natural disasters or changes in legislation.

8.1 Promo codes provided by the Service Provider may be used by the Customer to receive a discount or other benefits when ordering Services.

8.2 Each promo code can be used by a single Customer only once, unless otherwise specified.

8.3 Promo codes cannot be exchanged for cash and cannot be used in conjunction with other offers or discounts provided by the Service Provider.

8.4 The validity period of a promo code is limited and will be specified upon provision. After the expiry of the validity period, the promo code cannot be used.

8.5 The Service Provider reserves the right to change the terms of use of promo codes, as well as to cancel them without prior notice.

9.1 This Agreement shall be an offer and shall come into force from the moment the Application is made by the Customer.

9.2 This Contract shall be governed by and construed in accordance with the laws of Turkey where the Services are performed.

9.3 В In case of disputes related to this Contract, the parties will make all reasonable efforts to resolve the dispute through negotiations and agreement. In case of failure to reach an agreement, the dispute will be subject to consideration in a competent court at the location of the Contractor.

9.4 If any provision of this Contract is held invalid or unenforceable by a court of law, the validity or enforceability of the remaining provisions of the Contract shall not be affected.

9.5 This Agreement is drawn up in the Russian language and may be provided in other languages for the convenience of the Customer. In case of discrepancy in interpretation or interpretation of the terms and conditions of the Contract, the Turkish version shall prevail.

By confirming its agreement with the terms and conditions of this Agreement, the Customer places an order for transfer services and confirms its understanding and agreement with the said terms and conditions.